Ruth Bunyenyezi. 46 years with UTB 2004 Ltd
It has been a long interesting and changing journey.
When I stated working with Uganda Travel Bureau in 1974, There were no Reservation Computers by then. A Reservations was made on a Booking Card, getting the information from the Books, Air Tarif for fares and ABCs for the flight routing and the rest was done manually.
The card would be taken to the respective airline , and a Telex message would be sent to their respective airline headquarters and be processed. The earliest the Reservation Confirmation would take like a day and a half. The Agent had to fill in a form showing the Itinerary and the fare would be taken to the Bank of Uganda for approval in Uganda Shillings.